Posts

Image
  Cross Cultural Communication      Organizations consist of different people whose religion, race, education, background, gender etc. is different. Thus, they communicate in different ways. Cross-cultural communication is the process of sending and receiving messages between people whose cultural backgrounds could lead them to interpret verbal and non-verbal signs differently. Every attempt to send and receive messages is influenced by culture, so to communicate successfully, you need a basic grasp of the cultural differences you may encounter and how you should handle them. In other words, cross cultural communication refers to communication between people who have differences in any one of the following: styles of working, age, nationality, ethnicity, race, gender, sexual orientation, etc. CROSS CULTURAL COMMUNICATION BARRIERS IN WORKPLACE Misunderstanding Misunderstanding is the foremost barrier to com...
1 comment
Read more
Image
  Letters  Letters are the oldest form of business messages. The ancient Chinese wrote letters as did the early Egyptians, Romans, and Greeks. From these  early days, letters have continued to be used in business. Although there are various communication tools, they are still the best choice for many communication tasks.The general purpose of a letter is to represent the writer and his/her topic rather formally to the recipient. For this reason, letters are used primarily for corresponding with people outside the organization. When you write to internal readers, they are often familiar to you- and even if they are not, you all share the connection of being in the same company. Your messages to such audiences tend to use less formal media. But when you write to customers, to suppliers, to citizens and community leaders, and to other external audiences, you will often want to present a professional, polished image of your company by choosing the letter format, complete with...
1 comment
Read more
Image
                                                                   Oral Presentations      Oral presentation is a  structured verbal delivery of information to an audience, aiming to educate,  persuade or entertain using voice, body language and visual aids. The need for communication skills particularly oral communication is important in all kinds of jobs.  Presentations give you a chance to demonstrate your abilities to think on your feet, grasp complex issues, and handle challenging situations within an organization. Perhaps best of all, oral presentations let your personality shine through in ways that even the best-written reports can‘t provide. Presentation Process   There are four steps in the presentation process. Such steps are Audience Analysis, Presentation Development,...
1 comment
Read more
Image
  Organizational Communication  Organizational Communication refers to the flow of information within an organization among employees , managers and departments. It helps to run the organization smoothly and achieve the organizational goals. Organizational Communication can be categorized as follows.      Formal Communication  Formal communication means communication happen throughout the formal structure, information flows in three direction.  Downward Communication   Information flows from top level to bottom level. This is important for communicate goals and strategies, job instructions and rationale, procedures and practices, performance feedback and indoctrination.    Upward Communication In upward communication, it can be occurred from bottom level to top level. Problems and exceptions, suggestions for improvement, performance reports, grievance and disputes, financial and accounting information can be shared through upward communi...
1 comment
Read more